The Northern Lights - Illuminated Christmas Trail, Leazes Park, Newcastle
We contracted the services of The Event-Co Pro to manage the Front of House operations for our Northern Lights Event: an illuminated festive trail through Leazes Park, Newcastle upon Tyne. The Event Pro-Co. were responsible for the smooth running of the arrival and ticketing process for the public event which attracted up to 5000 visitors per evening over a 6-week period. They are highly experienced, professional, and competent in the events industry and always delivered the highest level of event operations, staffing & customer service. Exceptional proactive and can-do attitudes, problem-solving skills, and they look to find innovative solutions to
overcome any challenges that may arise during the event.
Their decades of event experience, together with their ability to think critically and analytically allows them to approach problems from different angles, ensuring the best possible outcome at these high footfall, live events. One of the standout qualities is their responsiveness to customer feedback. They value the opinions and suggestions of the customers, actively seek ways to incorporate their feedback into the operation, which showcases their commitment to continuous improvement and deliver exceptional experiences. The Event Pro-Co. were a pleasure to work with, have incredibly likeable personalities which exude confidence, and I am in no doubt that any future events who engage their services will be in very safe hands.
2Can Productions : Absolute Event Management
Matt Davies
Senior Project Manager & Company Director, 2Can Productions Limited.
The Great Run Company
Deniece from The Event Pro-Co managed our Elite Hospitality area at South Shields & Manchester as part of "Team Finish" reporting directly to Colin Murphy, Director of the Great Run and alongside Helen Mclaren, Core Management of the Great Run Company.
The Elite Hospitality area is adjacent to the Finish Line, a restricted VIP / invite only area for around 900-1000 people including our most prestigious guests; Clients, Sponsors, VIP guests and Media as well as our cohort of Elite Runners. Working from site plans to manage the infrastructure “get in / build” collaborating, with site crew managers, marquee company, technicians, electricians, as well as external contractors: audio / visual teams, marquee, interiors. To the live event management of food & beverage providers, drug testing & our most valued stakeholders: media, volunteers, sponsors, dignitaries and elite / vip runners and their families.
"Deniece was reliable, calm, considered, incredibly personable, and is an effective strategist, planner & problem solver. She anticipates, and takes on every task with a positive attitude no matter what occurs; she has a real focus on the customer experience and customer care, ensuring every interaction is personable, and is an effective communicator at every level, whether it’s our Sponsors Leadership Team, a local Mayor, or the daughter of an Elite Athlete. She has an extremely keen eye for detail and is unphased, her high footfall / sporting event experience, contribution and knowledge has been outstanding. We would gladly recommend her, and have her expertise on more Great Run Events".
greatrun.org | greatswim.org | thegreatruncompany.com
Helen McClaren
Event Coordination Manager
Tees Valley Community Foundation
Deniece, from the Event Pro co-created and delivered a campaign mechanism that allowed us to gift £50,000 a year to worthy organisations within our local community. The process included beneficiary applications and video content to campaign marketing management and the event management of the awards ceremony. This campaign has now become one of the highlights in our year, and this very effective mechanism still carries on today, more than a decade later. Deniece is an astute strategist and problem solver, her team lead with a creative edge, delivering stand out key messages in creative, emotive ways, that really engage with your target audience and deliver tangible results, designed to meet your organisational goals. Very impressed!
Funding, Grants & Support for Teesside - Tees Foundation
Hugh McGouran
Chief Executive - The Tees Valley Community Foundation
Framwellgate Moor Youth & Community Centre
"The Event Pro-Co initially delivered our public consultancy and has continued to contribute to our annual business planning,particularly for Funding, , Partnership Creation & Marketing & Events. Their contribution has undoubtedly led to us to become a profitable, sustainable community organisation achieving sustainable green building credentials, delivering over 33 classes weekly to the community, and housing one of the largest Youth Clubs in County Durham. We could not have achieved this without the expertise from Deniece and her team".
Ken Gates
Chairman, Framwellgate Moor Youth & Community Centre
